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About Us

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November 29 2015 -

-Great news everyone, we are beginning a partnership with The Source®! Now, it will be even easier for us to deliver our services! Instead of trying to figure out how to install that RAM into your computer after your purchase, we can install it right there for you! Less hassle and time. We expect for most of our in store support to be setup by January 27th. -

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- We also have more great deals for all of you in spirit of Cyber Monday! Our hardware installation department is allowing up to a 25% off! Our virus removal department will also be lowering the prices for all level 1 issues! Got a computer that broke down for whatever reason and need it back up? Most likely an issue that we can take care of. If it's not a virus for example, we will let you know and redirect you to the correct department for free of charge! -

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- Remember, Cyber Monday only lasts Monday, get all your computer issues fixed on that day and tell your friends! -

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- 23 November 2015 -

- The amount of customers we’ve received for the past week was incredible! Speaking of which, we hope that all of you have taken advantage of those coupons for our various departments. If you missed out, don’t worry as there will be more coming as the holiday season draws near. -

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- Media will be bigger and bigger on our website. Videos of the process, skills, and time our service will take will soon be made available in a very easy way! We have also finally began the long awaited sections on our website to show our different departments in greater detail. -

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- On a more serious note: Our amazing services are no longer restricted to Manitoba, and Minnesota. We have begun construction in a new province that we have yet delivered our service to. This is all possible by the enormous support and loyalty we’ve been receiving from our customers! -

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- We have been developing at a nice, safe, yet extraordinary pace and we are very grateful for the patience of our customers for the great things to come. -

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- 15 November 2015 -

- Time to update the news for all our beloved customers! There has been a lot of exciting changes here at RekkingIT! -

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- First of all, we would like to announce our success at moving to our new location at 400 South Drive! It has been a very smooth transition. Our new location allows us to provide the best service possible with no delays. With that being said, we would like to celebrate this special event by offering a discount up to 11% for our most popular services. This special event will continue until the 21st of November. -

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- All that aside, we would also like to give a status update for our website. We will be choosing a new color scheme and adding more information on what we do and contact information We will also be introducing a few demonstrations of how our departments work. This should all be coming in the few weeks to come. -

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- We’d like to thank you all for your loyalty and continued support to RekkingIT. Hope you’ve had a great weekend. -

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- 9 November 2015 -

- It’s November, and it’s getting colder and colder. Because of that, or servers are working at optimal speeds! -

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- We have finally added the new department we noted in our last post.The new department being data recovery. Our data recovery service will spring to action for those in need starting on November 16 2015. That is not all as our website will be getting a new look very soon and new pages will be added. -

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- We would like to remind everyone that the new contact page will be the new way to register for our support as it is easier and will be more organized on our side. -

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- All those fun things aside, we have had more and more happy customers. And your support has helped us a lot. We would like to thank all of our customers on behalf of CEO Rekai Musuka and COO Harrison Deng for choosing our company. +

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December 14 2015 +

+ We’re a little ways into december and it’s finally snowed Outside of our office, all of the patches of green grass are now covered with a fresh blanket of snow! The green grass is truly gone now. Speaking of green, we’re now accepting old computers! We plan to either properly dispose of them or mix and match parts and send refurbished computers to needy schools in Winnipeg! It doesn’t matter whether you bring a laptop or a computer, we’ll work something out. After all we’re the best IT company in the world.

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+ On an unrelated note, our “Twelve Days of Tech Support” Sale is going to begin! From December 13 to December 25 services will be up to 75% off* You will also get a complimentary christmas hat usb. +

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+As the end of the year is approaching we have to wonder about what we will do in the new year. And after careful consideration we have decided that we will close down temporarily. Don’t worry loyal customers, after some new year's renovations we will be in full swing and better than ever. We ask for your patience during the new year. +

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+ Nethertheless enjoy your holidays everyone! +
CEO, Rekai Musuka

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December 8 2015

- The first question people ask us is: “What makes us different from the rest?” Honestly, there is only so much an IT company can do. What we can do is outclass our competitors in the core fields related to IT companies. Whether it be a change in operating systems, virus removal, or connectivity issues. We formed this IT company because we realize that technology is the fastest developing industry out there. People, and businesses will need help from time to time. + December’s finally here and there’s... grass outside? Along with the warm weather RekkingIT is heating up we will be updating our website to make the overall design more “homey” by adding pictures. We can’t wait to show you what we have in store.

- You’ve heard the reasons behind our business. Now it’s time for us to explain how we will keep our promise. It’s simple. We will outclass our competitors because we have a great team of great people and technicians that are always willing to help and support you or your business in any way they can. There are a lot of ways for us to help since we have multiple departments including but not limited to: network administration, hardware repairs/installation/upgrades and virus removal. + First of all, our site is now more friendlier than ever with our new tabs for information based on all our separate departments. Each tab has instructions on how you can get the most of our services. We also added the archive tab to prevent too much clutter on the main blog page.

- A Few Extra things +We also added a few pictures to give some demonstration as to how we fulfill our tasks. This was all thanks to loyal customers that allowed us to capture a few moments while we were assisting. +

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+ Also, a little teaser to get all of you excited, we are going to allow price drops for all our loyal customers out there starting on December 13. +

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+ Thanks for supporting us over the past few months and we can’t wait for the holidays! +
COO Harrison Deng

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  1. We are in the process of redeveloping our Website
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  2. We plan to add a data recovery department to our already huge list of services.
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  3. We’re in the process of moving to our new headquarters on 400 South Drive.
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  4. We have plans to become more intimate with our customers by providing a free help desk service. Call 1-800 (204) 389-3721 for customer service like no other!
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Thank you for supporting us in accomplishing our journey. -
- Mr. Deng -

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Hardware Assistance

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This department covers a variety of hardware related issues ranging from installation, to data recovery. We can assist with upgrading your computer, or repair it based on some hardware issues. We can even help with the aftermath of a devastating virus attack by recovering some important information, or replacing parts of your computer. +
+ If you have any questions, feel free to ask via the contact page. +
+ For us to be able to know the situation, and help you you should: +

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  1. First, contact us through the contact page or call us. Prepare and tell us what you would like us to do with your computer from replacing a part, to recovering data. Provide sufficient contact information for us to reply to you. You should recieve an e-mail within 24 business hours.

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  2. The reply from us should also contain some information based on what you provided us so far including the price, the estimated time it should take, and other scheduling information. Reply to us one final time with the agreement of scheduling and possibly some information we may ask for about the computer state.

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  3. Our technicians should arrive at the scheduled time, and begin helping!

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Network Administration Assistance

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Our network management and assistance department are full of very talented people and will help you get your network on it's feet. From business office networks to school networks, we cover it all. +
+ If you have any questions, feel free to ask via the contact page. +
+ We can help you and your organization easily with are three simple steps: +

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  1. First, contact us through the contact page or call us. Describe the assistance you require with details so we can be as effecient with our time as possible. Also leave sufficient information to reply. You should also say the times you are available for us to send a technician to you. Within 24 hours business days, you should get a reply stating the details such as the estimated time necissary for us to complete the task, the cost, resources needed, etc

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  2. Give a final reply on whether the schedule is set, or if there are any issues with anything. Answer any questions we may have about the issue that was not very detailed in the first contact.

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  3. Once our technicians arrive at the scheduled time, you are all set!

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Troubleshooting

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This is the department you need if your not sure of what the issue is, and what you should order. We can even create a custom package to serve you for your needs. +
+ If you have any questions, feel free to ask via the contact page. +
+ For us to be able to know the situation, and help you you should: +

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  1. First, contact us through the contact page or call us. Tell us the situation your in and describe what you would like to achieve with us. You should recieve a reply within 24 business hours with a recommendation.

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  2. The reply from us should also contain some information based on what you provided us so far including the price, the estimated time it should take, and other scheduling information. If we don't currently already have a department to take care of your needs, we will state that in the reply with the solution which will most likely be a custom package.

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  3. You should then make a final call and follow the steps given.

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Virus Removal

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The amount of viruses online are overwelming and we understand the pain and stress viruses can cause when viruses get onto your computer and starts displaying annoying popups, or when your drives are suddenly reaching max capacity. Even worse, the virus actually damages the physical hardware. We are here to help with removing the virus of all types and fixing your computer. We will also recommend the next course of action for you. +
+ If you have any questions, feel free to ask via the contact page. +
+ To begin the this delightful process of getting rid of those mal-wares on your computer you should: +

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  1. First, contact us through the contact page or call us. Describe what is happening to your computer or even what isn't happening that should be happening. Also provide some means of reaching you, and the time you are free for us to send a technician to assist. You should get a reply within 24 business hours dependent on the way you allowed us to contact you by.

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  2. The reply from us should also contain some information based on what you provided us so far including the price, the estimated time it should take, and other scheduling information. Reply to us one final time with the agreement of scheduling and possibly some information we may ask for about the computer state.

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  3. Our technicians should arrive at the scheduled time, and begin helping!

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